Update: Maintenance is now over, although things may be buggy for the next few hours.
Blizzard Quote [source]
Maintenance has concluded and the auction house is now available.
Please note that to help reduce load and improve the overall stability of the auction house system, the game may temporarily limit traffic to the auction house during peak gaming hours. This is done automatically, and players may occasionally see a grayed-out auction house button as a result.
If the auction house button is grayed-out, please wait a few minutes and then try again.
Gold Auction House Down
Blizzard Quote [source]
The processing issue was affecting purchases on both the RMAH and the gold auction house, so we brought each offline for maintenance. It's not ideal, but we want to make sure the service is working properly for everyone, regardless of which auction house you prefer to use. :)Lylirra added some extra information on what happens to your auctions that are active during maintenance.
Blizzard Quote [source]
If your auction sale is successful, you should receive your money and be able to cash out once all these issues are resolved. Similarly, if your sale isn't successful, then the auction should expire as normal and you can then reclaim the item (and put it back up for sale, if you want).
The best thing to do is wait until maintenance has concluded, though. After the auction house is back online, check your auctions. If it looks like there are any remaining issues, you're welcome (and encouraged) to contact Customer Support so that they can investigate and try to assist in any way possible.
Active auctions continue to count down even during maintenance.
Maintenance is estimated to end at 9:30 p.m PDT.
Blizzard Quote [source]
Due to issues affecting auction processing and payment delivery, we have brought the Diablo III auction house offline for urgent maintenance (as indicated in the Breaking News window). We currently anticipate that this maintenance will last for 5 hours, until approximately 9:30 p.m. PDT. Should this schedule change at all before then, we'll be sure to provide an update in this thread. You can also follow @BlizzardCS on Twitter for information and updates regarding any of our online services.
We sincerely apologize for the inconvenience and are working to resolve the payment and processing issues as quickly as we can.
