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Hey everyone,
To help address some of the questions I've seen posted on this forum, I wanted to provide a quick explanation of the technical issues experienced by players last night and this morning:
Last night, our authentication service (the step that verifies your account information whenever you log in) encountered an issue which resulted in some players being unable connect to Battle.net. This issue affected logins for Diablo III, StarCraft II, and World of Warcraft, as well as Battle.net Account Management and our official forums until approximately 11:30 p.m. PDT yesterday evening.
We then experienced another issue this morning with our authentication service that impacted most players' ability to log in to our games. That issue was resolved at approximately 10:30 a.m. PDT, and at this time players should be able to connect to Diablo III, Battle.net Account Management, and the forums without any problems.
If you are continuing to experience issues with login, please let us know in this thread. Before you do, though, we ask that review our Diablo III Support Page and Technical Support forum first to make the issue isn’t client-side or a known error.
Thank you in advance for your reports!
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Just as a follow up, we're aware that some players are experiencing payment delays from the real money auction house (as well as other general usability issues) and are investigating the issue at this time.
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At Blizzard Entertainment, we're dedicated to celebrating the most epic holidays . . . ever! Halloween just happens to be one of our favorites, and in our little corner of Sanctuary we always make sure to have a ghoulishly good time.
As you can see, we're a pretty festive bunch of gamers, but what about you? Leave a comment below describing your adventures, or send us photos of your costumes and Halloween-themed decorations on Twitter using the #trickortweet hashtag.
No matter your exploits, though -- whether you're spending the evening trick-or-treating, watching spooky movies, making video games (like us!), or just slaughtering some demons for the Burning Hells of it --we hope your holiday is a fun one. From all of us on the Diablo III community team . . . Happy Halloween!
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The winners of this year's pumpkin-carving contest have been chosen -- and they're monstrously spectacular.
We'd like to thank everyone who participated this year, and we can't wait to see your mad scientist skills in action again next time around. Congratulations to the top (10) winners of this year's Pumpkin Carving Contest, who will win One (1) World of Warcraft Monopoly Collectors Edition.Also, be sure to check out this year's Honorable Mentions! (13 Additional Pumpkins)
Winners
"Troll Headhunter" Gabriel James Alton , IL |
"Grom Hellscream" Jordan Pangborn (Lurtz) Warren, PA |
"Pandaren" Eugene Flormata (YuuJin)
Burnaby, BC, Canada |
"Headless Horseman"
Nicole Honderd Edmonton, AB |
"Sha of Anger"
Richard Blinn Henderson, NV |
"Diablo III"
Greg Hendrickson Plano, TX |
"Diablo III: Witch Doctor"
Paul Frasco (maddoghoek100) New York, New York |
"Diablo III"
Justin Knapich Roswell, GA |
"Diablo III"
Jaime Inslee Bellingham, Washington |
"StarCraft II"
Alexander Chan Campbell, CA |
Honorable Mention
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Bug Fixes
- Goldskin's "100% Extra Gold from Monsters" affix will no longer affect monsters that are not intended to drop any loot
- Fixed an issue that sometimes caused Sokahr the Keywarden to become stuck at 1 point of health
- Fixed an issue that caused the Butcher to go idle when stunned after performing his Charge attack during "The Imprisoned Angel: Kill the Butcher"
- Fixed an issue that allowed some players to continue to dual-wield two-handed weapons under extremely rare circumstances
- Fixed an issue that caused many players to receive an “Error 3006†when reaching the Retrieving Heroes step during login
- Please note that we've only resolved one cause for this error, and that it may still occur in some situations
- Fixed a crash that could occur when gold dropped in bad locations
- Fixed a crash that could occur when the game loaded the wrong zone (based on incorrect information about the player's location) and then attempted to clear that zone