Blizzard Quote [source]

With the release of patch 1.0.7, we will no longer be reviving or undeleting Hardcore characters as part of an account rollback. This adjustment to our rollback service is being done for two reasons:

• Hardcore characters were never intended to be revived or undeleted by an account rollback. Bringing Hardcore characters back to life via rollback really isn't in the spirit of Hardcore (where death is permanent, no matter the circumstances). When we originally adapted our rollback services for Diablo III, however, we didn't have the technology to make Hardcore characters exempt. We've wanted to bring our rollback policies regarding Hardcore characters in line with the game for a while, and as of patch 1.0.7 we will have the tools to do so.

• In recent months, we've discovered that some players who’ve lost Hardcore characters through normal gameplay will fake an account compromise and request a rollback through Customer Support in order to get their characters revived. Not only is this an abuse of the services we provide to the community, but it also impacts other players who have submitted legitimate inquiries by increasing wait times across the board.

Patch 1.0.7 is currently scheduled to release tomorrow in all regions. For more information about our restoration and rollback policies for Diablo III, please view the following Support articles:

• https://us.battle.net/support/en/article/diablo-iii-restorations
• https://us.battle.net/support/en/article/compromised-diablo-iii-account

To learn more about account security, check out: http://us.battle.net/en/security/

Blizzard Quote [source]

The developers participating in this Q&A round include:

• Kevin Martens, Lead Designer
• Wyatt Cheng, Senior Technical Game Designer
• Andrew Chambers, Senior Game Designer
• Travis Day, Game Designer
• Don Vu, Associate Game Designer

To make things a little easier to read as well as help players find the answers they're the most interested in, we've broken down the developer responses into categories:

• Brawling
• New Crafted Items
• Gems
• Classes

As this is a very large post, please click "Read More" or the above links to view the content

Blizzard Quote [source]

For the calendar year, Blizzard Entertainment had two top-10 PC games in North America and Europe. Diablo III was the #1 best-selling PC game at retail, breaking PCgame sales records with more than 12 million copies sold worldwide through December 31, 2012, and World of Warcraft®: Mists of Pandaria® was the #3 best-selling PC game at retail.⁵

As of December 31, 2012, Blizzard Entertainment’s World of Warcraft remains the #1 subscription-based MMORPG, with more than 9.6 million subscribers.

Blizzard Quote [source]

We will be performing scheduled game maintenance for Diablo 3 on Tuesday, February 5th. Maintenance will begin at 3:00 AM PST and is expected to last for 8 hours. During this time Diablo 3 will not be available for play. In addition, many web services will be unavailable.

Thank you for your patience.