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D3RMT Updates: PvP, Contact Information

Posted by DHAdmin on February 12th, 2013 at 8:59 pm

Just a few updates.

PvP Updates

The PvP updates are still being developed, however we will be releasing a more permanent version of what was previewed over the past few weeks. More features will be gradually added over time.

Contact Information

This is just a quick update to inform everyone that the official contact e-mail for D3RMT has been changed to contact@d3rmt.com.

Scheduled Game Maintenance Delayed - 02/12/2013

Posted by DHAdmin on February 12th, 2013 at 12:36 pm

Servers are now up!

Blizzard Quote [source]

Maintenance has been extended by 2 hours, and we currently anticipate that all services will be available by approximately 3:00 p.m. PST.

I love Mondays - 45 million Gold up for Grabs

Posted by DHAdmin on February 11th, 2013 at 1:41 pm

@batmanila, @ZRyoku16 and @jeb3diah are this weeks winners.

Contest is now over.

Another week and this time we have 3 prizes of 15 million gold each to be given away.

Rules & How to Enter:

The contest is for North American Diablo 3 servers only.
To enter leave a single comment on this post. Multiple comments will be deleted.
If you enter with multiple accounts I will know and disqualify your entries.
At 9:00PM PST (today) I will stop collecting entries and any post after that point will not be eligible to win. The winners will be announced shortly after.
You do not need to be online at the time of the drawing.
Winners will be contacted directly by me and have his or her name edited into this post.
If you have any other questions or concerns please send me a message directly.

Hardcore Characters and Account Rollbacks Update & Patch 1.0.7 Tomorrow

Posted by DHAdmin on February 11th, 2013 at 1:14 pm

Blizzard Quote [source]

With the release of patch 1.0.7, we will no longer be reviving or undeleting Hardcore characters as part of an account rollback. This adjustment to our rollback service is being done for two reasons:

Hardcore characters were never intended to be revived or undeleted by an account rollback. Bringing Hardcore characters back to life via rollback really isn't in the spirit of Hardcore (where death is permanent, no matter the circumstances). When we originally adapted our rollback services for Diablo III, however, we didn't have the technology to make Hardcore characters exempt. We've wanted to bring our rollback policies regarding Hardcore characters in line with the game for a while, and as of patch 1.0.7 we will have the tools to do so.

In recent months, we've discovered that some players whoâ€™ve lost Hardcore characters through normal gameplay will fake an account compromise and request a rollback through Customer Support in order to get their characters revived. Not only is this an abuse of the services we provide to the community, but it also impacts other players who have submitted legitimate inquiries by increasing wait times across the board.

Patch 1.0.7 is currently scheduled to release tomorrow in all regions. For more information about our restoration and rollback policies for Diablo III, please view the following Support articles:

To learn more about account security, check out: http://us.battle.net/en/security/

"Ask the Devs" Round 1: Patch 1.0.7 - Answers

Posted by DHAdmin on February 11th, 2013 at 1:11 pm

Blizzard Quote [source]

The developers participating in this Q&A round include:

Kevin Martens, Lead Designer
Wyatt Cheng, Senior Technical Game Designer
Andrew Chambers, Senior Game Designer
Travis Day, Game Designer
Don Vu, Associate Game Designer

To make things a little easier to read as well as help players find the answers they're the most interested in, we've broken down the developer responses into categories:

As this is a very large post, please click "Read More" or the above links to view the content